Frequently Asked
Questions

You can access detailed information about all our end-to-end supply chain services—especially regarding MOQs, payment terms, custom packaging, FBA fulfillment, and customs clearance—and easily find answers to all your questions right here.

What is your Minimum Order Quantity (MOQ)?

Our MOQ varies depending on the specific product, materials, and origin of manufacturing. While we leverage our global network for large-scale production, we also source certain products directly here in the USA. USA-based sourcing can carry a slightly higher cost, but it provides a significantly faster turnaround time. We work with you to find the exact balance of MOQ, cost, and speed that fits your project.

What are your payment terms and do you require a deposit?

Yes, we require an initial deposit at the beginning of the production phase to secure materials and initiate manufacturing. The remaining balance for your order is due before or at the time your goods are loaded onto the ship for final transit.

What types of businesses do you work with?

We specialize in partnering with online sellers, personalized item brands, and B2B corporate clients who require reliable, scalable supply chain solutions.

Can you ship my inventory directly to Amazon FBA or Walmart Fulfillment Centers?

Yes. Because we understand the strict compliance and routing requirements of major e-commerce platforms, we can prep and route your inventory directly from our US warehouse to your designated fulfillment centers.

Do you offer custom packaging for my products?

Absolutely. We know the unboxing experience is critical, especially for personalized items. We source and manufacture custom boxes, inserts, and packaging solutions that protect your items and elevate your brand.

How long does the entire process take?

Timelines vary based on the complexity of your product, manufacturing lead times, origin (USA vs. Global), and your chosen shipping method. We provide a detailed, accurate timeline with every quote so you know exactly when to expect your inventory.

Do you handle all customs and import duties?

Yes. As an end-to-end partner, our quotes and services include managing all export/import logistics, customs clearance, and tariffs, ensuring you never have to deal with surprise fees or border delays.